TRAINING TO SUPPORT AT-RISK CLIENTS & PATIENTS
Our CPD-accredited financial vulnerability training modules cover both the theory and practical
elements of identifying and supporting
vulnerable clients, including;
Understanding financial vulnerability
Vulnerability drivers, states and levels
How vulnerable circumstances can impact on an individual
How to have difficult conversations and ask those awkward questions
Case studies: bereavement and dementia
Documentation and alignment to internal procedures
Presented by Tim Farmer, considered to be one of the leading experts in this field, our training is delivered via a live webinar to companies, or to small groups/individuals at one of our open webinars
We offer mental capacity training to the NHS and the Care Home sector which focuses on applying the Mental Capacity Act (2005) to a patient's health and welfare decisions:
Engaging training videos, with live Q&A, from highly experienced mental capacity experts
Suitable for all allied health professionals
Practical approach for applying the MCA using case studies
Overcomes staff confidence issue
Alleviates pressure on time-poor support staff and discharge management
Training is supplied either as on-demand videos under an unlimited annual licence, or via webinar as a half-day package
We also offer mental capacity training to other professionals which focuses more on the fundamentals of the Mental Capacity Act (2005) and two-stage test, and how to practically apply it to decisions around property and finance, testamentary. LPA etc.
For more information or to discuss any specific needs your organisation has, please do contact us at firstname.lastname@example.org
DARTFORD AND GRAVESHAM NHS TRUST
D&G approached us asking us to provide practical training aimed at Band 5 and 6 ward nurses who lacked the confidence to undertake assessments for their patients. A large proportion of staff come from abroad, meaning they were not conversant with the MCA (2005). This all put pressure on support staff and impacted on discharge management.
Our three on-demand mental capacity training videos provide the ideal solution for their nurses as they are able to access the training from their e-learning platform, at a time suitable to them within their busy workloads. And, with unlimited access, D&G were also able to open the training to a wider group of staff.
We have delivered a series of webinars for Ascot Lloyd, looking at both the basics of financial vulnerability and the practicalities of how to support clients in vulnerable circumstances.
Our clinical and regulatory knowledge enabled their advisers to build on their existing knowledge and by using case studies around bereavement and dementia, we were able to bring this sensitive area to life and highlight how this fitted into their current internal documentation processes.
MENTAL CAPACITY TRAINING
Tim Farmer is a regular speaker and trainer at various Irwin Mitchell events. He has delivered training for specific departments within Irwin Mitchell such as Private Client which focused on the practicalities of assessing mental capacity in line with the Mental Capacity Act and associated caselaw.