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IT HAS NEVER BEEN MORE IMPORTANT TO HAVE THE RIGHT TRAINING IN PLACE TO SUPPORT AT-RISK CLIENTS & PATIENTS
 

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Training Services

We provide a range of training solutions to support businesses and organisations in identifying and supporting vulnerable clients and patients, often complementing our digital solutions. 

Financial Vulnerability Training

Our financial vulnerability training modules cover both the theory and practical elements of identifying and supporting vulnerable clients, including;

  • Definition of a vulnerable customer

  • How to detect vulnerability

  • Vulnerability drivers, states and levels

  • How to have difficult conversations ​and ask those awkward questions

  • Documentation and alignment to internal procedures

 

Presented by Tim Farmer, who is considered to be one of the leading experts in this field, our training is delivered via a live webinar to companies or individuals.

Mental Capacity Training for Health Care Professionals

 

We offer mental capacity training to NHS Trust staff which focuses on applying the Mental Capacity Act (2005) to a patient's health and welfare decisions:

 

  • Engaging training videos, with live Q&A, from highly experienced mental capacity experts

  • Suitable for all allied health professionals

  • Practical approach for applying the MCA using case studies

  • Overcomes staff confidence issue

  • Alleviates pressure on time-poor support staff and discharge management

  • Training is supplied either as on-demand videos under an unlimited annual licence, or via webinar as a half-day package

 

Mental Capacity Training for Financial and Legal Professionals

We also offer mental capacity training to other professionals which focuses more on the fundamentals of the Mental Capacity Act (2005) and two-stage test, and how to practically apply it to decisions around prpperty and finance, testamentary. LPA etc. 

For more information or to discuss any specific needs your organisation has, please do contact us at training@comentis.co.uk

Some of our projects

DARTFORD AND GRAVESHAM NHS TRUST

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D&G approached us asking us to provide practical training aimed at Band 5 and 6 ward nurses who lacked the confidence to undertake assessments for their patients. A large proportion of staff come from abroad, meaning they were not conversant with the MCA (2005). This all put pressure on support staff and impacted on discharge management.

Our three on-demand mental capacity training videos provide the ideal solution for their nurses as they are able to access the training from their e-learning platform, at a time suitable to them within their busy workloads. And, with unlimited access, D&G were also able to open the training to a wider group of staff.

PARTNER TRAINING- FINANCIAL VULNERABILITY

We have delivered a series of sessions for individual partner firms focusing on the identification and assessment of financial vulnerability. By utilising existing adviser knowledge we are able to build upon this foundation with clinical and regulatory knowledge to ensure improved client outcomes. We also use webinars to deliver wider training for the entire SJP Partnership

Tim Farmer is a regular speaker and trainer at various Irwin Mitchell events. He has delivered training for specific departments within Irwin Mitchell such as Private Client which focused on the practicalities of assessing mental capacity in line with the Mental Capacity Act and associated caselaw.

MENTAL CAPACITY TRAINING

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