A vulnerable circumstance refers to any factor that could potentially lead to an individual being vulnerable e.g. if the individual is hard of hearing but they are not wearing a hearing aid; if the person has poor mobility but there isn’t a lift to get upstairs; or if information is given in English but this is not the individual’s native tongue. An actual vulnerability, however, considers a person’s circumstances surrounding the specific factor and whether it is impacting a client. It’s important to acknowledge and evidence both vulnerable circumstances and the impact they may or may not be having on a client.

We currently have a 98.8% Assessment completion rate across all clients.

An Assessment takes, on average, 3-5 minutes to complete.

It's not possible to go back during the assessment, as with many of the features, they have been built into the assessment to ensure consistency and accuracy from a clinical testing perspective. If running through the assessment with a client, there is an option to ‘void assessment’ and restart, but if sent digitally to the client there is no option for them to do so.

Although a rare occurrence, if a client refuses to complete an assessment, our guidance is to make a clear note of the situation, follow your usual process and if any potential vulnerabilities are identified, making a note of those.

Yes, each individual client will need their own client file created in order to be sent an individual client assessment link to assess for vulnerability. This is, however, often using the same email address.

This is due to the settings on your laptop/ PC. In order to link this, you must update your default email account in your PC’s account settings.

Once your client has completed a paper version of the assessment, you will then need to manually input the data into the system. This can be done by clicking’ Start Now’ once in the Assessment section of the client file and completing the assessment based on the answers provided. The report will then be automatically generated as normal, and any necessary entries can be made in the Intervention Log. To ensure accuracy on the second part of the Assessment, the ‘transcribe results’ option will bring up gradations which align to those on the paper assessment.