How and why should technology be used for vulnerability identification

Life events can impact people in many different ways - this blog explores how you can ensure you provide the right support.

With the FCA's review on vulnerable clients soon drawing to a close, and with the regulator maintaining that financial vulnerability will...

With the FCA releasing their findings on the outcomes for vulnerable customers, what were some of the key findings.

Beth, our clinical lead, explains how to speak about financial vulnerability in a way that puts clients at ease.   It’s been well over a...

Beth, our Clinical Lead, explains that financial vulnerability is a reality we all face, often closer than we realise.   Recently, during...

In March 2024, the FCA announced that it will be conducting a new review into firms’ understanding and response to the needs of...

We have covered at length the different types of vulnerabilities and the challenges in identifying them, but one question we frequently...

With nearly a year having passed since Consumer Duty came into effect, we regularly hear how pleased firms are with the interventions...