top of page

News & Articles
Latest News


Professional Adviser - Duty of care: Moving the needle from compliance to strategy
The strategic importance of vulnerability policy


Money Marketing (28/01/2025) - Barerock enhances vulnerability support for advice firms
BareRock adds Comentis to Risk Mitigation panel


Motor Finance Online (18/09/24) - Automotive firms failing to identify vulnerable customers: Comentis
The duty of care assessment company, Comentis , has released data showing a significant gap between the number of vulnerable customers...
Latest Articles


Why sharing vulnerability data matters across financial services
Discover why sharing vulnerability data helps financial services firms deliver consistent support and better outcomes.


The challenge of recording and reporting on financial vulnerabilities
We have covered at length the different types of vulnerabilities and the challenges in identifying them, but one question we frequently...


5 top things to do once you have identified a vulnerable customer
So, you’ve identified a circumstance that you think might be making your client vulnerable. What do you do now? Here are 5 top tips for...


Three Ways to Deploy our Assessments
As part of our ongoing commitment to ensuring that our customers are able to deploy our assessments seamlessly into their existing...


Top 5 Vulnerability Myth Busters
The issue of #vulnerablecustomers has been increasingly on the radar of firms that fall under the watchful eye of the Financial Conduct...


Vulnerability - what progress has been made and what can we expect in 2023?
Towards the end of last year, the FCA’s latest Financial Lives survey found that the number of adults with low financial resilience had...


We Don’t Know What We Don’t Know
For those of you that are aware of the knowledge quadrant, you will be familiar with the phrase ‘You don’t know, what you don’t know’. If...


Why mortgage advisers need to take client vulnerability seriously
Unpicking the 10 new rules focused on vulnerability in The Consumer Duty When the FCA sent its ‘Dear CEO’ letter on 16 June 2022 to over...


How do I know if it’s an unwise mental capacity decision?
This is a question we come across a lot in both the acute and community setting. So, first things first, what do we mean by an unwise...
bottom of page
