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News & Articles
Latest News
Motor Finance Online (18/09/24) - Automotive firms failing to identify vulnerable customers: Comentis
The duty of care assessment company, Comentis , has released data showing a significant gap between the number of vulnerable customers...
Money Marketing (19/11/24) - Advise Wise streamlines support for vulnerable clients
Advise Wise launches Comentis integration for all users
Professional Adviser (26/11/24) - Identification remains the weakest link in vulnerability assessments
Jonathan Barrett discusses how advisers can get better at up front vulnerability identification
Latest Articles
A Best Practice Guide: our five top tips when working with vulnerable clients
In March 2024, the FCA announced that it will be conducting a new review into firms’ understanding and response to the needs of...
Why identification is so crucial in supporting vulnerable clients
With nearly a year having passed since Consumer Duty came into effect, we regularly hear how pleased firms are with the interventions...
What’s the difference between a vulnerability and a vulnerable circumstance?
With six months under our belts since the implementation of the FCA’s Consumer Duty, many firms have implemented processes that will...
Top 5 Vulnerability Myth Busters
The issue of #vulnerablecustomers has been increasingly on the radar of firms that fall under the watchful eye of the Financial Conduct...
Vulnerability - what progress has been made and what can we expect in 2023?
Towards the end of last year, the FCA’s latest Financial Lives survey found that the number of adults with low financial resilience had...
Why mortgage advisers need to take client vulnerability seriously
Unpicking the 10 new rules focused on vulnerability in The Consumer Duty When the FCA sent its ‘Dear CEO’ letter on 16 June 2022 to over...
The challenge of recording and reporting on financial vulnerabilities
We have covered at length the different types of vulnerabilities and the challenges in identifying them, but one question we frequently...
The impact of the cost of living crisis on financial vulnerability
When I am asked about the impact of the rising cost of living upon financial vulnerability it is tempting to simply say that everyone...
Vulnerable clients, the cost of living crisis and the new Consumer Duty: an update from the FCA
By now, I think we are all aware of the importance of checking with our clients for signs of financial vulnerability, but did you know...
5 top things to do once you have identified a vulnerable customer
So, you’ve identified a circumstance that you think might be making your client vulnerable. What do you do now? Here are 5 top tips for...
Five ways IFA's can look after their mental health, so they can in turn spot vulnerable clients
Our lives have been under a great deal of pressure over the last few years. What with dealing with the impact of Covid at home and within...
Supporting SimplyBiz's Vulnerability Week
Monday marked the start of SimplyBiz's vulnerability week, focussing on providing practical support and guidance to advisers. The week...
New Equity Release Assessment launched with SimplyBiz Mortgages
As part of our ongoing drive to create more sector specific assessments, we are delighted to announce the launch of our latest assessment...
Tenet Compliance Services partners with Comentis
We are delighted to announce our partnership with Tenet Group who have selected us to help their DA firms identify and support vulnerable...
Comentis Joins Association of Professional Compliance Consultants
The team at Comentis are delighted to have joined the APCC, and we are looking forward to collaborating with the UK’s leading compliance...
Why Advisers still need to adapt processes
In Tim's latest blog, he explores how wider changes in society have accelerated the likelihood of clients being in vulnerable...
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